Cookie Policy Overview
Cookies help us provide a smooth, reliable and tailored experience every time you visit our website. This Cookie Policy describes what cookies are, which types we use, why we use them, and how you can manage your preferences. It should be read together with our Privacy Policy, which explains how we protect your personal data more broadly.
By continuing to browse https://lipcalm.site, or by selecting your preferences in our cookie banner or management tool, you agree to our use of cookies as described in this policy, unless you have adjusted your browser or cookie settings to refuse some or all cookies.
What Are Cookies?
Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website. They are widely used to make websites work more efficiently, to support core functions such as page navigation and security, and to provide information to website owners.
Cookies are unique to your browser and may contain anonymous identifiers, website preferences and technical information. When you return to a website, or move between pages, cookies allow the site to recognise your device and remember certain information about your visit.
Alongside cookies, we may use similar technologies such as pixels, tags and local storage. For simplicity, we refer to all of these technologies collectively as "cookies" throughout this Cookie Policy.
Types of Cookies We Use
We use a combination of first-party cookies (set directly by LIP CALM LTD) and third-party cookies (set by trusted service providers acting on our behalf). These cookies fall into the following categories:
Essential cookies
Essential cookies are necessary for the operation of our website. They enable core features such as secure login areas, navigation between pages, and the application of basic security settings. Without these cookies, our website may not function properly.
Performance and analytics cookies
Performance cookies help us understand how visitors use our website, for example which pages are visited most often and whether users encounter any errors. This information is aggregated and anonymised, and is used to improve site performance, navigation and content relevance for wholesale clients and prospective partners.
Functionality cookies
Functionality cookies allow the website to remember choices you make, such as your region, preferred language, or previous selections in forms. These cookies provide a more personalised experience, reflecting how trade buyers and partners typically interact with our services and product categories.
Targeting and marketing cookies
Targeting cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to deliver more relevant content or to work with partners to show tailored promotions on other sites. These cookies also help us measure the effectiveness of our marketing communications.
How We Use Cookies
We use cookies to support a refined, efficient and secure experience for visitors and wholesale partners exploring our fragrance, skincare, cosmetics, lip care, beauty tools and personal care collections. In particular, we use cookies to:
- Enable essential website features, such as page loading, navigation and secure form submission for trade enquiries.
- Remember your preferences, such as accepted cookie choices, language and any information you voluntarily provide in forms so you do not need to re-enter details each time.
- Analyse how visitors use and move around the site, so we can refine layouts, simplify navigation and prioritise the content that is most valuable to our professional audience.
- Monitor website performance, detect and troubleshoot technical issues, and maintain the security and integrity of our digital environment.
- Support marketing and relationship-building activities by understanding which services, product categories and partnership opportunities generate the most interest.
We do not use cookies to make automated decisions that significantly affect you, nor to deliberately collect sensitive personal data through your browsing activity.
Managing Your Cookie Preferences
You have full control over how cookies are used on your device. When you first visit our website, you will be presented with a cookie banner that allows you to accept all cookies or manage your preferences for non-essential categories.
You can adjust your preferences at any time by accessing our cookie management settings, where available, or by changing the settings in your web browser. Most browsers allow you to:
- View which cookies are stored on your device and delete them individually.
- Block third-party cookies, or cookies from specific websites.
- Block all cookies from being set.
- Automatically delete cookies when you close your browser.
If you choose to disable or block certain cookies, some parts of our website may not function as intended, and your overall experience may be affected. Essential cookies cannot typically be disabled through our on-site tools because they are required to provide the core services you request.
Third-Party Cookies
Some cookies on our website are set by third-party service providers that support our analytics, security and marketing activities. These providers may place cookies on your device when you visit our site to perform services on our behalf, such as measuring audience engagement or delivering relevant content on other platforms.
Third-party cookies are subject to the privacy and cookie policies of the respective providers. We work only with reputable partners and aim to ensure that any third parties handling cookie-derived data do so in compliance with applicable data protection laws.
To learn more about third-party cookies, you can visit the websites of the relevant providers or adjust your browser settings to limit or block third-party cookies more broadly.
Data Security and Privacy
Any personal data collected through cookies is handled in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018, as well as applicable EU requirements where relevant. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse or alteration.
Where cookies collect information that can be associated with an identifiable individual, we treat that information as personal data and process it in line with our Privacy Policy. We retain cookie-derived data only for as long as needed to fulfil the purposes described in this policy or as required by law.
We do not sell your personal data. Any sharing of cookie-related information with third parties is limited to what is necessary to operate our website, deliver requested services, or support legitimate business and compliance purposes.
Changes to Our Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, developments in technology, or legal and regulatory requirements. Any updates will be posted on this page with an updated "last revised" date.
We encourage you to review this page periodically to stay informed about how we use cookies and how you can manage your preferences. Your continued use of https://lipcalm.site following any changes to this policy will constitute your acknowledgement of the updated terms.
If you have any questions about this Cookie Policy or our wider data protection practices, you can contact us at [email protected] or by using the details provided on our Contact Us page.